Realogistics was entrusted with handling the port-to-door transportation and customs clearance for a shipment of saline soft bags from Shanghai to Italy. The shipment included 4 packages, weighing 2,384 kg and totaling 6.1 cubic meters, transported via the Silk Way West Airlines route PVG–GYD–MXP.
Key challenges included the DDP terms, which required the shipper to provide specific health and customs documents and verify the exporter’s eligibility for Italian customs clearance. Additionally, the labels and documentation were primarily in Chinese, lacking EU-compliant markings, which increased the risk of clearance issues.
Operation process:
1、Realogistics coordinated with the overseas agent to confirm customs requirements and notified both the shipper and consignee to ensure the necessary documents were prepared.
2、Realogistics assisted the shipper in designing English labels and verifying the clearance qualifications to meet EU standards.
Due to incomplete documents, the client opted to switch the terms to DAP to mitigate clearance risks.
3、The shipment was scheduled on the June 4 flight, and Realogistics alerted the overseas agent to prepare for customs processing. The goods arrived at Milan airport on June 8, with the agent promptly arranging delivery.
4、The shipment cleared customs successfully on June 12, and Realogistics arranged for immediate delivery to the consignee, avoiding weekend storage fees.
This operation showcased Realogistics' expertise in international logistics and customs handling, delivering efficient and reliable service that earned high praise from the client.
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Realogistics International Group Co., Ltd. Established in 2012 in Hong Kong.
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